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Wednesday, November 17, 2010

Ship My Stuff! -and talk to me about it!

I normally only bring to light wonderful sellers and supplies but today I am ranting a little bit. I placed orders on November 4th with 3 Etsy sellers. I received 2 of my orders promptly. (although there was a bit of a goof on one of them) As of Monday, the 15th, I still had not received one of my orders. So I convoed the seller. Nothing, nada, no response. Today I finally received my order. It was shipped on the 15th, the day I convoed them. Eleven days before they shipped it!?!?!? Hello!

The seller only has 25 feedbacks, so I really hate to leave them a bad one. I'm not sure what to do. Eleven days to ship. No response to convoes. Not shipping until I asked about my order. Pleeeeease! Top that off with the fact that they live in Tennessee... I live in Georgia. I should have received that order first, not last. Very dissatisfied and will never shop with there again! Of course the seller has not left feedback for me yet, so there is the risk of bad feedback retaliation if I leave a bad one. Uggh

/rantover
Posted by ~Debi at 6:23 PM

4 comments:

  1. AnonymousNovember 17, 2010 at 11:28 PM

    11 days and no communication is really not acceptable. How about leaving neutral feedback and explaining the situation in the feedback?

    ReplyDelete
  2. ~DebiNovember 18, 2010 at 3:13 AM

    That's a good idea Linda. I may do that :)

    ReplyDelete
  3. AnnetteNovember 20, 2010 at 10:07 PM

    I haven't had anything like that happen yet. I wouldn't know what to do either!

    ReplyDelete
  4. fanciful devicesDecember 8, 2010 at 1:53 AM

    yeah, i'd leave a neutral and describe what happened. if they forgot about your order (which happens) they could have at least apologized/offered a refund/whatever.

    ReplyDelete

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